PayPal Holdings, Inc. is an American multinational financial technology company operating an online payments system in the majority of countries that support online money transfers.
About the project
I was helping Auctane team to build a new version of Paypal Shipping Center, ready for the holidays season. The goal was to bring bulk purchasing capabilities for merchants, and to integrate a new technology called Elements.
Senior Product Designer
Paypal Ship Center
6 months (contract)
One of the challenge for the project was to deliver in time for the holidays season, often starting by the end of November.
My first day was on September 1st 2022. I had to digest a lot of information in a very short time. The complexity of the technical side was above my expectations, but I was able to understand the essential. The developer team was leading the project, so it was a bit hard to propose ideas. Things improving the user experience were usually often accepted. The collaboration with the design team and the developers was amazing. I was presenting new iterations of my work during design critique meetings with the full design team. From the feedback I got, I updated the design.
With Maria Zub, the main UX lead who built most of the core components, we were able to deliver the project in time. As excepted, few bugs created problems for the customers, but the overal feedback was very positive. The level of sales was superior to prior years, thanks to the new user experience.
You can use a short desktop prototype on this page
You can use a short mobile prototype on this page