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Case record

Records are maintained for internal review.

Closed · final

There is no case file for you

Events related to your account were reviewed internally. Internal records cannot be shared, exported, or appealed.

What the system will admit

AppealSubmittedReviewed byReview tookOutcome
#1Oct 8, 09:40 Automation4 min 30 sUpheld
#2Oct 10, 22:14 Automation2 minUpheld
#3Oct 12, 07:03 Automation1 minUpheld

Humans who read your appeals: 0 of 3 · Average “review”: 2 min 30 s — for a statement plus three files

The complete record · Oct 8 03:12 → Oct 9 09:15 UTC · yours permanently

Case file · TOS-2025-7741

Every event. Every decision. Who or what made it. Yours permanently.

Reinstated · case complete

Case TOS-2025-7741 · Patrice Calligaris · member since Mar 2023 · flag to decision: 30 h 03 m

Timeline

  1. Risk classifier Machine decision

    Flagged “API key used from 300+ IPs in 48 h”. Confidence 0.71 — above the 0.70 auto-action threshold, below the 0.85 human-review threshold.

  2. Auto-action Machine decision

    Account deactivated under §3.1. No human consulted. Notice sent with provenance; this file was created the same minute.

  3. Patrice You

    Appeal opened — statement plus three evidence files. Human review guaranteed at submission.

  4. Triage assistant Machine decision

    Handoff brief — prepared with you in triage chat — attached to the appeal. Visible to you; nothing about you is hidden from you.

  5. Maya Kovač Human judgment

    Case assigned — 11 minutes after the appeal was filed. SLA clock running: written decision within 24 h.

  6. Maya Kovač Human judgment

    Began reading — the brief, your statement, the evidence. Every word.

  7. Maya Kovač Human judgment

    Decision filed: reinstated, with written reasoning and an upstream referral — 23 h 34 m after the appeal, inside the 24 h target. See screen 06.

Evidence on file

  • Handoff brief — prepared in triage chat, attached 09:41
  • architecture-note.md
  • request-sample.txt
  • launch-changelog.md
  • Your statement — 45 words, filed with the appeal

Your rights in this case

  • Export, forever.This file survives the case — and the account.
  • A human decides.Only a named specialist may close your appeal, in writing.
  • Right of reply.Any decision can be answered — a person reads it.
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