Screen 5 of 6
Case record
Records are maintained for internal review.
There is no case file for you
Events related to your account were reviewed internally. Internal records cannot be shared, exported, or appealed.
What the system will admit
| Appeal | Submitted | Reviewed by | Review took | Outcome |
|---|---|---|---|---|
| #1 | Oct 8, 09:40 | Automation | 4 min 30 s | Upheld |
| #2 | Oct 10, 22:14 | Automation | 2 min | Upheld |
| #3 | Oct 12, 07:03 | Automation | 1 min | Upheld |
Humans who read your appeals: 0 of 3 · Average “review”: 2 min 30 s — for a statement plus three files
The complete record · Oct 8 03:12 → Oct 9 09:15 UTC · yours permanently
Case file · TOS-2025-7741
Every event. Every decision. Who or what made it. Yours permanently.
Case TOS-2025-7741 · Patrice Calligaris · member since Mar 2023 · flag to decision: 30 h 03 m
Timeline
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Risk classifier Machine decision
Flagged “API key used from 300+ IPs in 48 h”. Confidence 0.71 — above the 0.70 auto-action threshold, below the 0.85 human-review threshold.
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Auto-action Machine decision
Account deactivated under §3.1. No human consulted. Notice sent with provenance; this file was created the same minute.
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Patrice You
Appeal opened — statement plus three evidence files. Human review guaranteed at submission.
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Triage assistant Machine decision
Handoff brief — prepared with you in triage chat — attached to the appeal. Visible to you; nothing about you is hidden from you.
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Maya Kovač Human judgment
Case assigned — 11 minutes after the appeal was filed. SLA clock running: written decision within 24 h.
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Maya Kovač Human judgment
Began reading — the brief, your statement, the evidence. Every word.
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Maya Kovač Human judgment
Decision filed: reinstated, with written reasoning and an upstream referral — 23 h 34 m after the appeal, inside the 24 h target. See screen 06.
Evidence on file
- Handoff brief — prepared in triage chat, attached 09:41
- architecture-note.md
- request-sample.txt
- launch-changelog.md
- Your statement — 45 words, filed with the appeal
Your rights in this case
- Export, forever.This file survives the case — and the account.
- A human decides.Only a named specialist may close your appeal, in writing.
- Right of reply.Any decision can be answered — a person reads it.